Student health benefits

We provide students with essential benefit programs and services to make sure they have access to affordable health and wellness coverage. Our virtual health care program gives students immediate online access to primary care practitioners. Our student health and dental plan covers costs associated with preventive health and dental treatments as well as emergency travel and mental health and wellness benefits.

There are exceptions to eligibility for both depending on your program as well as some actions that you might need to take, so please read the information closely. Reach out to our Student Benefits office with any questions or visit the student benefits website at alumo.ca

Health and Dental Plan

We offer full-time students a health and dental plan, which covers prescriptions, dental, extended health services, vision care and more for a 12-month period.

Eligibility

You’ll be automatically enrolled in the health and dental plan if you are:

A domestic student enrolled in a full-time or customized program that’s 20 weeks or longer in duration
An international student studying full time or part time

Exceptions

Full-time eCampus students – you are not automatically enrolled in the student health and dental plan. If you are residing in Canada and would like to be included on the plan, you must submit an opt-in form by the deadline (see below). The health and dental fee will then be added to your student account for payment.
Students enrolled in NSCC's Adult Learning Program (all streams), Achieve and apprenticeship programs are not eligible for this service.

Plan benefits

Visit our student benefits website to review your health and dental coverage. The website outlines:

Specific plan details found under "Understand my plan"
How to opt out, opt in or add dependents found under "Manage my plan"
Details on the claims process found under "File a claim"

Deadlines

All opt outs are annual, lasting for one 12-month period. Take note of the following submission deadlines:

Opting out – If you have alternate (and comparable) health and dental coverage and wish to forego NSCC’s health and dental plan, you must submit an opt-out waiver.
- Deadline for those starting programs in September – October 5
- Deadline for those starting programs in January – February 5
- For all other students, the last day to submit your opt-out form is 30 days from the start date of your program
- Once your opt-out form has been accepted, the waiver remains in effect for 12 months (you must opt out each academic year)
- Please note: If you opted out but withdrew from NSCC and are now returning to study in the same academic year, you may not be required to resubmit your opt-out form. Contact the Student Benefits Office to see if your previously submitted opt-out form remains valid or if a new opt-out form must be submitted
Opting in - If you’re a full-time eCampus student wishing to add yourself to the NSCC health and dental plan, or if you’ve previously opted out and have lost your alternate coverage, you must submit an opt-in form.
- Deadline for those starting programs in September – October 5
- Deadline for those starting programs in January – February 5
- For all other students, the last day to submit your opt-in form is 30 days from the start date of your program
- Once your opt-in form has been accepted, it remains in effect for 12 months (you must opt in each academic year)
- If you’ve lost your alternate health and dental coverage, the deadline to opt-in to NSCC’s plan is 30 days from your loss of coverage

Virtual Health Care

We offer full-time and part-time students access to a virtual health care program, powered by Dialogue Health. This online health care service provides students and their dependents 24/7 access for a 12-month period.

Eligibility

You’ll be automatically enrolled in the virtual health care program if you are:

A full-time or part-time student studying within Canada. This includes both domestic and international students as well as those studying through eCampus.
You are enrolled in most academic programs of 15 weeks or longer

Exceptions

Students enrolled in NSCC's Adult Learning Program (all streams), Achieve, customized and apprenticeship programs are not eligible for this service.

Benefits of the service

Visit our student benefits website to review specific service information. Students will receive:

24/7 unlimited access to medical professionals (i.e., licensed doctors and nurses) via chat, video, or phone
Service available in many languages
Consultations for family members at no additional cost
Referrals and requisitions with specialists and labs
Free delivery of prescriptions to a nearby local pharmacy, or the student’s door
Care navigation and concierge service accompanying patients to the right resources
Proactive follow-up with a member of the care team

Deadlines

If you do not wish to use the service, you must submit an opt out form which can be found on our student benefits website. Take note of the following submission deadlines:

Deadline for those starting programs in September – October 5
Deadline for those starting programs in January – February 5
For all other students, the last day to submit your opt-out form is 30 days from the start date of your program
Once your opt-out form has been accepted, it remains in effect for 12 months (you must opt out each academic year)
Please note: If you opted out but withdrew from NSCC and are now returning to study in the same academic year, you may not be required to resubmit your opt-out form. Contact the Student Benefits Office to see if your previously submitted opt-out form remains valid or if a new opt-out form must be submitted

Reach out to the Benefits Plan Office at any time for additional details and information.
Call (902) 800-2592 or our contact centre (1) 866-586-1010
Complete our Support Form
Book an appointment