Student health benefits
We offer both a health and dental plan and a virtual health care service called myvirtualdoctor for our students. There are some exceptions to eligibility for both depending on your program as well as some actions that you might need to take, so please read the information closely and reach out to our Student Benefits office with any questions.
Student health and dental plan
We offer full-time students a health and dental plan, which includes extended health and dental benefits for a 12-month period.
Eligibility
You’ll be automatically enrolled in the health and dental plan if you’re:
- A domestic student enrolled in a full-time or customized program that’s 20 weeks or longer in duration
- If you’re a full-time eCampus student residing in Canada, you must submit an opt-in form (by the posted deadline) to be included in the health and dental plan.
- Enrolled in the following programs:
- Achieve
- Adult Learning Program (enrolled in three or more units)
- English for Academic Purposes
- An international student
Student health and dental benefits
Visit mystudentplan to review your health and dental coverage; the website outlines:
- Specific plan details and eligibility information
- How to download your student benefits card
- How to make a health and/or dental claim
- How to add dependents to your NSCC health and dental plan
Opting in and out of health and dental coverage
Visit the forms section on mystudentplan to access opt-in and opt-out forms.
- If you’re a full-time eCampus student wishing to add yourself to the NSCC health and dental plan, or if you’ve previously opted out and have lost your alternate coverage, you must submit an opt-in waiver.
- For eCampus students, the deadline to complete an opt-in waiver (for those starting fall programs) is October 3. For all other students, the opt-in deadline is 30 days from the start of your program.
- If you’ve lost your alternate health and dental coverage, the deadline to opt-in to NSCC’s plan is 30 days from your loss of coverage.
- If you have alternate (and comparable) health and dental coverage and wish to forego NSCC’s health and dental plan, you must submit an opt-out waiver.
- The deadline to complete an opt-out waiver (for those starting fall programs) is October 3. For all other students, the last day to submit your opt in form is 30 days from the start date of your program.
- Once your opt-out form has been accepted, the waiver remains in effect for 12 months (you must opt out each academic year).
Virtual health care
We offer full-time and part-time students access to a virtual health care service, called myvirtualdoctor. The cost for this program for a 12-month period is $45.
Eligibility
You’ll be automatically enrolled in myvirtualdoctor if you’re:
- A student enrolled in most full-time or part-time academic programs of 15 weeks or longer. This includes both domestic and international students. Look for the fee listed on the tuition tab of your program page to confirm if you’re eligible.
- Studying within Canada.
Students enrolled in customized or apprenticeship programs are not included in this service.
Virtual health care service
Visit the myvirtualdoctor page found on mystudentplan to review specific service information. Students will receive:
- 24/7 unlimited access to medical professionals (i.e., licensed doctors and nurses) via chat, video, or phone
- Service available in many languages
- Referrals and requisitions with specialists and labs
- Free delivery of prescriptions to a nearby local pharmacy, or the student’s door
- Care navigation and concierge service accompanying patients to the right resources
- Proactive follow-up with a member of the care team
Opting out of virtual health care service
Complete the myvirtualdoctor opt out form found on mystudentplan.
- If you do not wish to use NSCC’s virtual health care service, you must submit an opt-out waiver.
- The deadline to complete an opt-out waiver (for those starting fall programs) is October 3. For all other students, the last day to submit an opt out form is 30 days from the start date of your program.
- Once your opt-out form has been accepted, the waiver remains in effect for 12 months (you must opt out each academic year).