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Student health benefits

We offer health benefits programs that provide students with immediate online access to primary care practitioners through myvirtualdoctor virtual health care service and cover costs associated with preventive health and dental treatments through the student health and dental plan.

There are exceptions to eligibility for both depending on your program as well as some actions that you might need to take, so please read the information closely and reach out to our Student Benefits office with any questions.

Student health and dental plan

We offer full-time students a health and dental plan, which includes extended health and dental benefits for a 12-month period.

Eligibility

You’ll be automatically enrolled in the health and dental plan if you are:

Exceptions

  • Full-time eCampus students and students studying in ALP-AU – you are not automatically enrolled in the student health and dental plan. If you are residing in Canada and would like to be included on the plan, you must submit an opt-in form by the deadline (see below). The health and dental fee will then be added to your student account for payment.

Plan benefits

Visit mystudentplan to review your health and dental coverage. The website outlines:

  • Specific plan details and eligibility information
  • How to download your student benefits card
  • How to make a health and/or dental claim
  • Where to find the forms to opt out, opt in or add dependents to your NSCC health and dental plan

Deadlines

Visit the forms section on mystudentplan to access opt-in and opt-out forms. Take note of the following submission deadlines:

  • Opting out – If you have alternate (and comparable) health and dental coverage and wish to forego NSCC’s health and dental plan, you must submit an opt-out waiver.
    • Deadline for those starting programs in September – October 5
    • Deadline for those starting programs in January – February 5
    • For all other students, the last day to submit your opt-out form is 30 days from the start date of your program
    • Once your opt-out form has been accepted, the waiver remains in effect for 12 months (you must opt out each academic year)
    • Please note: If you opted out but withdrew from NSCC and are now returning to study in the same academic year, you may not be required to resubmit your opt-out form. Contact the Student Benefits Office to see if your previously submitted opt-out form remains valid or if a new opt-out form must be submitted
  • Opting in - If you’re a full-time eCampus student wishing to add yourself to the NSCC health and dental plan, or if you’ve previously opted out and have lost your alternate coverage, you must submit an opt-in form.
    • Deadline for those starting programs in September – October 5
    • Deadline for those starting programs in January – February 5
    • For all other students, the last day to submit your opt-in form is 30 days from the start date of your program
    • Once your opt-in form has been accepted, it remains in effect for 12 months (you must opt in each academic year)
    • If you’ve lost your alternate health and dental coverage, the deadline to opt-in to NSCC’s plan is 30 days from your loss of coverage

Myvirtualdoctor

We offer full-time and part-time students access to myvirtualdoctor, an online health care service powered by Dialogue Health, for a 12-month period.

Eligibility

You’ll be automatically enrolled in myvirtualdoctor if you are:

  • A full-time or part-time student studying within Canada. This includes both domestic and international students as well as those studying through eCampus
  • You are enrolled in most academic programs of 15 weeks or longer, including ALP, ALP-Academic Upgrading, EAP and Achieve

Students enrolled in customized or apprenticeship programs are not included in this service.

Benefits of the service

Visit myvirtualdoctor to review specific service information. Students will receive:

  • 24/7 unlimited access to medical professionals (i.e., licensed doctors and nurses) via chat, video, or phone
  • Service available in many languages
  • Consultations for family members at no additional cost
  • Referrals and requisitions with specialists and labs
  • Free delivery of prescriptions to a nearby local pharmacy, or the student’s door
  • Care navigation and concierge service accompanying patients to the right resources
  • Proactive follow-up with a member of the care team

Deadlines

If you do not wish to use the service, you must submit a myvirtualdoctor opt out form. Take note of the following submission deadlines:

  • Deadline for those starting programs in September – October 5
  • Deadline for those starting programs in January – February 5
  • For all other students, the last day to submit your opt-out form is 30 days from the start date of your program
  • Once your opt-out form has been accepted, it remains in effect for 12 months (you must opt out each academic year)
  • Please note: If you opted out but withdrew from NSCC and are now returning to study in the same academic year, you may not be required to resubmit your opt-out form. Contact the Student Benefits Office to see if your previously submitted opt-out form remains valid or if a new opt-out form must be submitted
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