Technology Service Desk
Technical support requests
Need help with technology? We offer a single point of entry for technical support requests for our students and staff. Regardless of where you are in NSCC or who the request is for, technical support requests can be made through the Technology Service Desk website (login required).
Students and staff who have an NSCC email account and access to the web can use the Technology Service Desk to request help with services such as:
- Passwords
- Printers/Printing
- Video conferencing
- SharePoint
- PeopleSoft
- Network or Server issues
- Computer Security
After-hours support
Technology Service Desk operates Monday - Friday, 8am to 4pm. An after-hours monitoring service is in place for essential systems.
What is covered after-hours?
The after-hours duty technician monitors for indications or reports of system issues including:
- Email / Outlook web access
- SharePoint / Connect/ NSCC website
- PeopleSoft / MyNSCC / Employee Self-Service
- Campus networks and College systems
The intent is to ensure the availability of mission critical College systems after-hours. Only urgent issues prioritized by Digital Innovation and Technology will be immediately addressed. All other requests will be responded to during core business hours.
Contact information
Please submit all requests for assistance through the Technology Service Desk website (login required).
Toll Free: 1-866-898-4357
Halifax: 902-491-4357