Team Lead

About the Position

DUTIES AND RESPONSIBILITIES  

• Ensure the program delivery is congruent with Phoenix’s vision and values.
• Work in accordance with Phoenix’s policies, procedures, and framework of practice.
• Provide support and leadership to team of key workers (primary case managers) to support the case management of 10 youth:
  • Work with key workers to assist youth with the development of short-and long-term goals that support their transition to independent living.
  • Work with key workers to identify and make plans to address issues of concern that would prohibit youth from successfully transitioning to independence.
  • Offer direct programming services to youth, primarily focused on life skill development.
  • Regularly review case management plans with key workers.
  • Ensure case management tools are effective and current.
• Support the agency’s commitment to diversity, equity and inclusion through learning opportunities, critical self-reflection, and professional development.
• Offer direct service to youth including interviewing, orientation, support meetings, crisis intervention, and departure activities.
• Ensure a therapeutic milieu at Phoenix House.
• Complete and maintain records, assessments, statistics, and files, and ensure confidentiality is protected.
• Support the day-to-day operations at Phoenix House:
  • Oversee floor schedule.
  • Participate in the development and implementation of the program including strategic planning and evaluation.
  • Provide leadership and guidance to the staff team.
  • Support the supervision of student placements and volunteers.
  • Ensure the program delivery is congruent with Phoenix’s mission, vision, and philosophy.
• Participate in creation and maintenance of a team environment within PHSP and within other Phoenix programs closely aligned with the work of Phoenix House.
• Advocate with community agencies on behalf of the program and its youth.
• Commit to Phoenix’s development and participate in internal committees, projects, and activities.
• Commit to ongoing professional development and personal reflection towards an anti-oppressive approach to practice.
• Liaise and advocate with other agencies and participate in community committees, projects, or activities.
• Fulfill cooking and cleaning responsibilities.
• On-call responsibilities following a scheduled rotation.
• Other duties as required.  

KNOWLEDGE, SKILLS, ABILITIES AND OTHER REQUIREMENTS

• Demonstrated skill using anti-oppressive practice (harm reduction, narrative practice, a client-directed approach, and a social justice perspective with explicit engagement in an anti-racist framework of practice).
• Demonstrated high level of understanding of youth development and the issues of homelessness.
• Demonstrated exceptional level of interpersonal, communication, youth service and organizational skills.
• Experience supervising employees, students, and volunteers with demonstrated leadership, supervision skills and ability to develop an effective team.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and using the Internet.
• Physical ability to lift light loads, walk up and down stairs, and maintain a fairly active pace.
• Extensive knowledge of community resources, government funding, and the social service delivery system an asset.
• Strong understanding of facility management, security, and health and safety is an asset.
• Must have valid license and access to a vehicle.

Qualifications

• Relevant Bachelor or master’s degree is required, Bachelor or Master of Social Work is preferred.
• Registration or candidacy for registration with NSASW (if applicable).
• A minimum of two years’ experience working directly with youth (including some experience in a youth residence).
• Demonstrated excellent counselling/clinical skills and commitment to anti-oppressive practice.
• Experience in case management.
• Experience supporting others in case management.
• Demonstrated ability to work collaboratively and contribute to and foster a strong team environment.
• Demonstrated ability to work independently and with limited direct supervision.
• Demonstrated high level of understanding of youth development and the issues of homelessness.
• Demonstrated knowledge of a supportive housing continuum.
• Demonstrated successful practices including strategic planning, program development and implementation, community development, service delivery, communication, and evaluation.
• Physical ability to lift light loads, walk up and down stairs, perform cooking and cleaning responsibilities, and maintain a fairly active pace.
• Non-violent crisis intervention, suicide intervention, standard first aid or a commitment to secure those requirements within six months of being hired.

About the Company

Phoenix Youth Programs
5880 Spring Garden Rd
Halifax, Nova Scotia B3H 1Y1

Company Contact

Victoria MacLeod
careers@phoenixyouth.ca
Preferred Contact: Email

Documents to be Forwarded

• Resume
• Cover letter