Hospitality Specialist

About the Position

Mushuau Innu First Nation is seeking a detail-oriented Cashier to support the operations of the Mushuau Innu General Store (MIGS). This is a full-time position that requires a commitment to a rotational work schedule typically consisting of four (4) weeks and two (2) weeks out, to be confirmed with the right candidate. Come experience the unique beauty of the Mushuau Innu community in Natuashish, Labrador.  The store includes a gas bar, 8-room hotel, camp accommodations, kitchen, patron dining area, and grocery store serving the community of approximately 1000 individuals.  If you are a detailed oriented person with excellent organizational skills, and thrive in a fast-paced environment, we would love to have you join our dynamic and committed team of individuals!

Program and Service Delivery:

• Complete transactions for store patrons using point-of-sale systems.
• Conduct daily cash out procedures.
• Manage and organize the front desk area at the direction of the Assistant Manager.
• Scan goods and ensure pricing is accurate.
• Resolve customer complaints, guide customers, and provide relevant information.
• Collect payments whether in cash or debit/credit.
• Greet customers when entering or leaving the store.
• Handle returns and exchanges.
• Respond to in-store customer inquiries and direct customers to staff members as required.

Relationship Management:

• Promote, provide, and practice a positive working environment aligned with the culture and values of MIGS.
• Perform periodic deep cleaning tasks as assigned.
• Understand and follow human resources policies through respectful interactions and compliance with expectations.

Qualifications

Knowledge, Skills, and Abilities:

• Good time management skills with the ability to pay great attention to detail.
• Strong verbal and written communication skills.
• Strong customer service skills.
• Ability to do basic math calculations.
• Good knowledge of the operation of office equipment, such as a point-of-sales system and the telephone.
• Ability to work in a team or independently with minimal supervision.
• Ability to regularly stand, walk, bend, and lift up to 50lbs as required.
• Knowledge of methods and procedures used to maintain a store.
• Professional appearance.
• Follow all Mushuau Innu First Nation Policies and Procedures and display a commitment to the values and culture of the Nation.

 Experience and Education Requirements:

• Minimum high school diploma or equivalent is preferred.
• Experience and/or training in a relevant field is considered an asset.
  

Other Requirements:

• Ability to successfully and periodically undergo an appropriate criminal records review and police record check is required.

About the Company

Mushuau Innu General Store
1 Piwas Street
Natuashish, Newfoundland and Labrador A0P 1A0

Company Contact

Karla Bardelas
karla.bardelas@mnp.ca
Preferred Contact: Email

Documents to be Forwarded

• Resume