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Banquet Manager

Date Posted: May 31, 2023
Closing Date: June 30, 2023
Job Type: Full-time Employment (paid)
Job Category: Culinary & Tourism
Number of Positions: 1
Job Location: , Nova Scotia
Region: NS - HRM

About the Position

The Delta Hotels by Marriott – Dartmouth is proud of the reputation it has earned for delivering exceptional customer service. Since opening under the Delta flag, our hotel has consistently been ranked as one of the top ten Delta hotels throughout the world for overall guest satisfaction. In each of our departments, our team shares a common goal – providing an exceptional customer experience in a clean, comfortable environment. We have consistently aspired to build a team of the best hospitality professionals in our market, offering training and benefits programs that continue to make us an employer of choice. If you are committed to providing exceptional customer service and want to join a team that shares this common goal, the Delta is presently seeking a Banquet Manager.

Job Summary:

The banquet manager leads the banquet team with knowledge of F&B standards and service excellence. The banquet manager ensures recruitment and training of the team is carried out to meet the required standards and to create a culture of excellence.

The banquet manager will have operational responsibilities to maintain inventories, payroll, attend event meetings with the operations teams and provide performance reports to senior leadership. The ideal candidate is proactive with planning the execution of upcoming events and meetings.

Typical shift schedule:

Evenings and weekends with some shifts ending late into the night and starting early in the morning.

Job Duties:

  • Oversee the daily operation of the Banquet Department
  • Coordinate the training of staff in joint effort with the Banquet Captain and Supervisor
  • Weekly scheduling of the banquet department, ensuring staffing levels are in place to meet client needs
  • Communicate with Sales and Kitchen departments to ensure client needs are met
  • Tracking inventory and ordering supplies such as pens, note pads, duct tape
  • Timely execution of payroll administration
  • Conduct annual Performance Evaluations
  • Review CI daily to stay informed on what is upcoming in the short term, and plan for long term
  • Build relationships with clients, with special attention to repeat business clientele
  • Review EO’s daily for potential issues
  • Attend morning EO meetings daily, and evening meetings following large events
  • Walk through meeting rooms, checking any AV that is out to ensure it is in working order, setting up any LCD projectors required
  • Ensure rooms are watered and breaks go out on time
  • Meet all clients to review needs; provide AV operation instructions, breaks and lunch timing, special requests, and last-minute additions, making sure the client is satisfied and all changes are recorded
  • Oversee lunch service, ensuring all lunches are on time and all alternate meals are served
  • Review EOs for evening and next day with evening staff to see if there are any concerns
  • Complete End of Day reports
  • Assist with catering events as required

Requirements:

  • Minimum 2 years’ experience in event management, catering and/or banquets
  • Previous managerial experience required
  • Hospitality diploma or degree is considered an asset
  • Exceptional customer service skills
  • Ability to lift up to 40lbsReliable and punctual – access to reliable transportation preferable
  • Motivated, high performance team player
  • Ability to work in a fast-paced environment
  • Multiple languages spoken considered an asset
  • Company Benefits

Include:

  • Free parking
  • Extended health benefits
  • Registered Retired Savings Plan contributions from Company
  • Daily staff meals
  • Marriott hotel benefits world wide

Delta Hotels by Marriott Dartmouth values are shaped by responsible leadership, collaboration, integrity and accountability. Our employees are integral to our success and, because of this, we greatly value our team and recognize their contributions and importance. We encourage you to apply to a position with Delta Hotels by Marriott Dartmouth if you recognize similar values in yourself.

About the Company

Delta hotel by Marriott Dartmouth
240 Brownlow st.
Dartmouth, Nova Scotia B3B 1X6


Phone: 902-468-8888
https://www.marriott.com/en-us/hotels/yhzdm-delta-hotels-dartmouth/overview/?scid=763ffcf9-11f2-4ba4-9de1-3f353daf7d72&gclid=b27740df13041b2f323d24a85b8f8c97&gclsrc=3p.ds

Company Contact

Sophia Parker
hr@armourgroup.com
Preferred Contact: Email

Documents to be Forwarded

  • Resume
  • Cover letter

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