Technician/Optometrist's Assistant

About the Position

Anchored Recruiting is delighted to partner with Island Eyecare to find a Technician/Optometrist's Assistant to be part of their compassionate and patient-focused team.

Our client, Island Eyecare, is a family-owned and operated optometry practice located in Sydney, Nova Scotia. Their practice and staff are dedicated to helping patients get the care, treatment, and answers they deserve for their vision health. They have an excellent opportunity for a detail-driven individual to join their growing and fast-paced team. This Technician/Optometrist's Assistant will be responsible for the preliminary testing of all patients before they see the optometrist and the accuracy of all patients' medical information.

The successful candidate will need to demonstrate a high degree of attention to detail and be comfortable learning and using new technology. They must be a compassionate person who can make patients feel comfortable while giving accurate eye health and medical information.

We are seeking a team player with impeccable interpersonal and customer service skills. The candidate must be comfortable touching the patient's head, face, and eyelids to ensure accuracy in preliminary testing, as well as standing for long periods. The successful candidate must be accountable, able to think on their feet and be an excellent problem solver.

As a Technician/Optometrist's Assistant for Island Eye Care, your key responsibilities will be to:

• Greet patients in a friendly and welcoming manner while building rapport
• Administer eye drops and record detailed information on patient history
• Prepare examination rooms including sterilization and calibration of instruments and turning on all computers and setting them to current patient information
• Provide direction and information as required to patients and collect required health information prior to the eye exam
• Perform diagnostic testing and other pre-exam testing as required
• Order and maintain pre-test supplies as needed
• Update electronic records, file patient files and perform other routine clerical tasks
• Maintain efficient patient flow through the pre-screen area and exam rooms ensuring patients and reception are informed of delays and direct patients to other departments when needed
• Maintain patient records, third-party billing and financial records and database as assigned
• Participate in personal and team development training and initiatives including staff meetings, continuing education and conferences
• Build and maintain relationships with patients
• Collaborate and build working relationships with the Island Eyecare team
• Adhere to all Health and Safety protocols, as they apply to the practice

Our client is offering you:

• Compensation for this position will range from $14-$16/hour based on experience
• Cost-shared medical benefits with Island Eyecare
• Working hours: 8:15 AM-5 PM, Monday to Friday, with occasional Saturday and evening work
• Permanent, Full-Time Position
• Structured 2 weeks of vacation
• The opportunity to work with a compassionate team that cares for their patients and each other
• Internal training on in-house technology and office programs
• Professional Development & Team-building - regular opportunities for professional development including one conference away each year
• A free personal pair of glasses annually
• Complimentary personal vision care
• Discounts on family eyewear and exams

What you need to succeed:

• You must be welcome and approachable and able to help patients of all ages and all backgrounds, gender, race, or ability.
• You bring energy and enthusiasm to your work and thrive by creating a positive experience for the people that you help
• You commit to excellence for yourself and want to work with others who do
• You are a service-focused problem solver
• You are quick to learn new technology
• You are a compassionate person
• You are a detail-driven and analytical individual
• You thrive in a fast-paced environment with a high-performing team
• You are approachable, adaptable, and coachable
• Adhere to all confidentiality and Health and Safety protocols, as they apply to the practice

Minimum Qualifications and Experience:

• Post-Secondary education in Office Administration, Business Administration, or Medical Office Assistant Program, or equivalent experience
• Minimum of 2 years' experience in an office setting
• Experience working in a medical office setting is considered an asset
• Experience in an optical environment is considered an asset
• CCOA certification is considered an asset but not required

Our client is a diverse and equal opportunity employer and welcomes applicants of all backgrounds, gender, race, or ability.

If interested in this opportunity, please click the 'Apply Now' button below. If you have any questions about this opportunity, please contact us at info@anchoredrecruiting.ca

All information collected will be shared with our client, Island Eyecare.

By submitting this application, Anchored Recruiting will be adding you to our Talent pool database. You may be contacted in the future regarding future job opportunities.

About the Company

Island Eyecare
180 Townsend St
Sydney, Nova Scotia B1P 5E5

Company Contact

Anchored Recruiting
info@anchoredrecruiting.ca
Preferred Contact: Email

Documents to be Forwarded

• Resume
• Cover letter