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Guest Experience Associate

Date Posted: March 24, 2025
Closing Date: April 18, 2025
Job Type: Co-op (12 - 16 weeks paid)
Job Category: Culinary & Tourism
Number of Positions: 1
Job Location: Walton, Nova Scotia
Region: Other
Compensation: $18.00/hour

About the Position

About Ravens Rest Retreat: Nestled in the heart of Nova Scotia, Ravens Rest Retreat is a serene coastal farm stay offering guests an opportunity to rest their bodies, reset their minds, and recharge their spirits. Our retreat is renowned for its breathtaking natural surroundings, comfortable accommodations, adorable animals, and exceptional service. We are dedicated to creating unforgettable experiences for our guests, making Ravens Rest Retreat a premier destination for relaxation and rejuvenation.

Why Join Us? At Ravens Rest Retreat, we believe in investing in our team. As the Guest Experience Associate, you'll not only be part of a dynamic and supportive work environment but also have the opportunity to grow your career in the tourism industry. We offer competitive compensation, professional development opportunities, and the chance to work on exciting projects that make a real impact.

Position Description: As the Guest Experience Associate, you will play a crucial role in ensuring our guests have an exceptional experience. Your responsibilities will include:

  • Cleaning: Maintaining the cleanliness and presentation of guest rooms and common areas to the highest standards.
  • Tourism Administrative Work: Assisting with reservations, guest inquiries, and other administrative tasks to ensure smooth operations.
  • Exciting Tourism Project: Contributing to a special project aimed at enhancing our guest experience and promoting local tourism. This could involve developing new guest activities, coordinating events, or collaborating with local businesses.

 

Commitment to Employment Equity: Ravens Rest Retreat is committed to employment equity and encourages applications from equity-deserving individuals, including women, Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons with disabilities, persons of Black/African descent (especially African Nova Scotians) and members of other racialized groups, and members of the 2SLGBTQ+ community. We believe that a diverse and inclusive workplace is essential to our success.

Accessibility Statement: We are dedicated to providing an accessible work environment. If you require accommodations during the application or interview process, please let us know, and we will work with you to meet your needs.

How to Apply: If you are passionate about tourism and hospitality and eager to contribute to a team that values excellence and innovation, we would love to hear from you. Please send your resume and cover letter to Heidi at recharge@ravensrestretreat.com. Please indicate in your cover letter if you self-identify as an equity-deserving individual.

Join us at Ravens Rest Retreat and be part of a team that creates memorable experiences for our guests every day!

Qualifications

Previous experience in hospitality, tourism, or customer service is highly desirable.
Experience with cleaning and maintaining high standards of cleanliness in a professional setting is an asset.

Skills:

Strong organizational and administrative skills.
Excellent communication and interpersonal skills.
Ability to multitask and manage time effectively.
Proficiency with computer systems and reservation software is an asset.
Personal Attributes:

A positive and welcoming attitude.
Attention to detail and a commitment to quality.
Ability to work both independently and as part of a team.
Flexibility to work various shifts, including weekends and holidays.
Transportation:

Due to our location, reliable personal transportation is necessary. There is no public transportation.

To be considered for this co-op position, applicants must meet the following criteria:  

Enrollment Status: Must be a current NSCC student in good academic standing and returning to your program for classes in the Fall. Graduating students are not eligible for co-op. 

Academic Continuity: Must be returning to your current program for full-time study in the Fall Term.  

Program Requirement: Must be enrolled in an eligible program that has a co-op course. See eligible programs here: https://www.nscc.ca/programs-and-courses/learning-experience/hands-on-learning/work-experience/co-op-programs.asp  

International Students Permit Requirement: International students must possess a valid co-op work permit from the Government of Canada with no restrictions that would prevent them from engaging in the described co-op work.  

Tuition Requirement: The co-op course is an elective first-year course in your program that occurs in the Spring/Summer semester. There is a tuition fee for this course.  

Approval Requirement: All co-op experiences must be approved by your faculty or Academic Chair and sent to workexperience@nscc.ca in order to receive credit towards your NSCC credential. Please check in with your Faculty Advisor before accepting any job offer.

  

About the Company

Ravens Rest Retreat
3265, Highway 215
Walton, Nova Scotia B0N 2R0


Phone: 902-305-6488
https://ravensrestretreat.com/

Company Contact

Heidi Penning
recharge@ravensrestretreat.com
Preferred Contact: Email

Documents to be Forwarded

  • Resume
  • Cover letter

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