Rockland Scientific is seeking an enthusiastic Field Support Manager to join our team. The Field Support Manager is responsible for Rockland’s Brand Promise that customers get the data they need by: (a) ensuring Customer Service Requests (CSRs) are answered and resolved efficiently and quickly, (b) scheduling & performing field services and customer trainings; and (c) managing the Support Team.
Company Overview
Rockland Scientific Inc. is a growing, privately held company, with headquarters in Victoria, British Columbia, Canada. Our core purpose is to enable scientific progress by creating novel & technologically superior oceanographic measurement solutions that help scientists understand mixing & climate change. Our customers are researchers within the fields of oceanography and limnology, focusing on climate research, deep-sea research, and coastal zone dynamics. Rockland is the foremost manufacturer of turbulence measurement systems for oceans, rivers, lakes, and laboratories and we pride ourselves in being the experts in our field. Rockland solutions enable our customers to be successful in their data collection goals.
Duties and Responsibilities
Rockland Scientific 520 Dupplin Road Victoria, BC V8Z 1C1
Diana Pirajan hr@rocklandscientific.com Preferred Contact: Email