The Delta Hotels by Marriott – Dartmouth is proud of the reputation it has earned for delivering exceptional customer service. Since opening under the Delta flag, our hotel has consistently been ranked as one of the top five
Delta hotels throughout the world for overall guest satisfaction. In each of our departments, our team shares a common goal – providing an exceptional customer experience in a clean, comfortable environment. We have consistently aspired to build a team of the best hospitality professionals in our market, offering training and benefits programs that continue to make us an employer of choice.
Delta Hotels by Marriott Dartmouth is a full-service property located in the Burnside / City of Lakes Business Park. A corporate class hotel that provides modern design, incorporating pride of place, the amenities today’s traveler requires and an ethos of exceptional guest service.
We are currently seeking a Guest Service Supervisor to join our team.Reporting to the Guest Services Manager, the Guest Services Supervisor will be integral to the guest experience. The successful candidate will be responsible for assisting the Guest Services Manager in setting the direction and achieving all Front Office goals, and acts as Manager on Duty during all Scheduled supervisory shifts. The Guest Services Supervisor will embody excellent customer service and will work hand and hand with their team.
Our ideal candidate is a motivated, detail orientated and organized individual, with a strong work ethic and the ability to excel in a face paced environment. Must possess critical thinking skills to tactfully and quickly resolve and defuse guest concerns and ensure the appropriate follow up. Outstanding guest service skills and a minimum of 2 years font-line customer service experience is a must. Previous Guest Service experience and a Tourism & Hospitality Diploma or Business Administration Diploma is considered an asset.
The Delta Hotels by Marriott – Dartmouth provides a generous compensation package that includes medical/dental benefits, paid vacation, RRSP matching, and daily meals. Opportunities also exist for employer sponsored training programs, and as a member of our hospitality team you will have the opportunity to participate in Marriott’s Employee travel program.
Our values are shaped by responsible leadership, collaboration, integrity and accountability. Our employees are integral to our success and, because of this, we greatly value our team and recognize their contributions and importance. We encourage you to apply to a position with Delta Hotels by Marriott Dartmouth if you recognize similar values in yourself.
Park Place Centre Limited is an equal opportunity employer.
Delta Hotel 240 Brownlow Avenue Dartmouth, Nova Scotia B3B1X6
Sarah Chaban humanresources@deltadartmouth.com Preferred Contact: Email, Phone
