Student Health 101
NSCC has partnered with Student Health 101 to create an interactive magazine to assist in your everyday life as a student. With this new service, you will be able to read informative articles, watch engaging videos, connect with real people through live chat to ask questions and get support and much more!
Student Support Program
Your Student Support Program (SSP) connects you to a network of professional advisors who are available to provide confidential assistance with concerns that affect your personal life or your general well-being. This network of advisors includes psychologists, social workers, addiction and career counsellors, childcare and eldercare specialists, legal and financial experts.
The SSP services are provided by Shepell•fgi, one of Canada's largest and most respected human support providers.
Professional assistance is available for a wide range of issues, including:
- Alcohol and drug misuse
- Childcare issues
- Couple and marital relationships
- Crisis counselling
- Eldercare concerns
- Family matters/parenting concerns
- Financial concerns
- Legal issues
- Stress and anxiety
- Work life
Day or night, 365 days a year, you can pick up the phone and call the toll-free SSP line. You'll discuss your concerns confidentially and then be matched to an expert trained to help with your specific type of problem. This may be a Shepell•fgi counsellor in your community, a specially trained telephone counsellor, a childcare or eldercare specialist, a financial or legal expert.
A call to the SSP line can also help directly with information about SSP services and community resources you can access. In critical situations where immediate help is required, crisis counselling can be provided.
Phone: 1-855-649-8641 (Canada-wide)
TDD: 1-877-338-0275 (Hearing impaired)
Service en français
Phone: 1-800-363-3872 (Ligne sans frais au Canada)
ATS: 1-800-263-8035 (personnes malentendantes)
For more information, or to access online counselling, please visit mystudentsupport.com.
There is no cost to NSCC students to use this service. NSCC pays for the services provided by Shepell•fgi. Depending on your situation, there may be fees if long-term or specialized care is required. Your professional advisor will help you with a referral to an affordable community resource, and you would be responsible for any fees that your provincial health insurance would not cover.
This service is voluntary and confidential. Unless you tell someone, no one at your campus will know that you have contacted the SSP. Information is never shared with anyone outside of Shepell•fgi without your informed, voluntary and written consent, with the exceptions listed below.*
*Understandably, certain exceptions apply when information must be provided to others, whether or not consent is given – such as when a person appears to pose a threat of serious injury to themselves or others. Also, Shepell•fgi professionals are legally required to report suspicion of child abuse and to disclose information required by law (e.g. a court order).