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Customer Experience Agents

Date Posted: June 24, 2019
Closing Date: July 24, 2019
Job Type: Full-time Employment (paid)
Job Category: Other
Number of Positions: 20
Job Location: Dartmouth, Nova Scotia
Region: NS - HRM

About the Position

NOW HIRING! - Customer Experience Agents | Unilingual (English) & Bilingual (English / French) positions available!  

A leader in the call center industry, Stericycle Communications Solutions provide live operator services to assist business process their telephone call more effectively and efficiently.  We are seeking front line Customer Experience Agents to help process inbound and outbound calls in our fast-paced Halifax call center. 

We’re looking for energetic, customer-centric, detail-oriented individuals.  A competitive starting hourly rate, great benefits and paid time off, are just some of the things you can expect as an employee at Stericycle Communication Solutions!  

Career Opportunity: Customer Experience Agents

·       Employment Type: Full-time positions available

·       Pay rates:  For Unilingual (English):  $ 13.00/hr  for entry level, up to $ 16.00/hr based upon education and experience.  For Bilingual French / English: $ 18.00 – 19.00/hr, depending on education and experience.

·       Shift: Hiring for 1st, 2nd and 3rd shifts!  Candidate should be able to work a flexible schedule – including days, evening, overnights, weekends and holidays.  Hours:  Sunday – Saturday, 7:00am – 3:00am AST.

·       Location: Stericycle Communication Solutions – Halifax Centre

·       Address: 33 Alderney Drive, Suite 240, Dartmouth, NS B2Y 2N4, Canada


Role Requirements:

  • High School Diploma or GED equivalent
  • Proven Customer Service Experience (within a Call Centre environment preferred)
  • Computer literacy
  • Strong ability to communicate and interact with empathy and understanding over the phone
  • For bilingual positions: must  have the ability to read, write, and speak English & French fluently

About the Company

Stericycle Communication Solutions
33 Alderney Drive, Suite 240
Dartmouth, NS B2Y 2N4

Phone: 717-254-5992

Company Contact

Michael Martin
Preferred Contact: Email

Documents to be Forwarded

  • Resume