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Vaccination requirement

We require all students and employees to be fully vaccinated against COVID-19. Learn more and read the latest COVID-19 update from NSCC.

Professional Sales

Learn the fundamentals of the sales process with a focus on communication and client relationships.

A woman shakes a man's hand and smiles. Two people appear in an unfocused background.
Start Date:
January
Typical Length:
18 Weeks
Credential:
College Certificate

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Overview

Sales professionals are a key part of entrepreneurship and business in Canada. The Professional Sales certificate develops the skill sets of sales professionals in key areas that are in demand today. You gain an understanding of the fundamentals of sales and marketing, with a focus on communication and selling techniques. You also build client relationship management skills.

You learn:

  • Qualities of the market and knowledge of products and/or services
  • Leadership concepts that improve individual and organizational performance
  • Self-management principles to improve professional performance and foster client relationships
  • To identify the value aspects of products and/or services to develop client-focused presentations and solutions
  • Effective sales communication to discover client needs, close sales, and handle objections
  • Apply ethical and moral decision-making principles to employment settings

Work experience

  • Field experience (work placement) is a mandatory credit course, providing you with the opportunity to apply your knowledge and skills outside of the classroom.
    • Opportunities are typically unpaid and last approximately 3 weeks.
    • Transportation, accommodations and other costs related to work placements are your responsibility.
    • Many employers have a COVID-19 vaccination requirement, which can impact your work experience course. It is your responsibility to understand and be prepared to meet employer vaccination requirements before beginning your placement. 

Study options

  • This program is offered through blended delivery (students will experience a combination of in-person and online courses).
    • Online-synchronous courses will be scheduled and delivered Tuesdays and Thursdays (5-8pm), Fridays (3-5pm) and one Saturday (9am-4pm) each month.
    • In-person courses will be delivered at the Truro Campus one Saturday (9am-4pm) each month.
    • Online-asynchronous courses will have no scheduled class times, providing flexibility for the remainder of the week.

Other info

2022-23 programs

Program delivery may be subject to change based on Public Health guidelines.

January 2022

Campus Location Full time/part time Delivery Availability
Truro Campus/Online Truro Full time Blended BlendedDelivered through a combination of in-person and scheduled online classes. Seats available

Admission requirements

  • High School Graduation Diploma or equivalent
    • International students – High school diploma equivalency and English language requirements vary by country. View details

Tuition

2022-23 tuition will be announced in the late Spring once approved by the government of Nova Scotia. Program costs and fees (textbooks, supplies, etc.) are additional. Amounts below were for the 2021-22 academic year.

Tuition (Domestic):
$1,810
Tuition (International):
$5,845

Tuition, fees and program costs

In addition to annual tuition, there are program costs (books, tools, etc.) and student fees for college services, health and dental plans, your student association and parking.

View detailed program fees page(s). Please note that amounts on these pages are meant for planning purposes only. They don't represent final amounts owing.

Career options

This program will be of interest to you if:

  • You're planning to start your own business but want formal training in sales
  • You have a background in a specific field and would like to move into a sales position
  • You're currently working in a sales position and are looking to upgrade your sales education and receive a designation

Courses may include

These are some of the courses offered in this program. It is not a complete list and courses are subject to change in advance of the academic year.

Recognizing prior learning / transfer credits
If you have previous learning (course, employment, etc...) that's relevant to your program, you can apply to earn credit. Learn about our recognizing prior learning (RPL) process.

COMM 1400 - Professional Sales Communication
Strong communication skills are critical to reaching your sales goals. In this course, you will learn clear, concise and confident speaking skills and active listening skills, how to build rapport, utilize key elements of communication through listening styles, body language, tone and words and how to be more inclusive with your language choices. You will also create and deliver customer-focused presentations, as well as write sales communication for email, proposals, social media content, and more.

MKTG 1010 - Marketing I
The primary focus of this course is marketing products and services to targeted customers. Emphasis is placed on the basic marketing premise that customer needs must be satisfied in order to achieve an organization's objectives. The strategic marketing planning process is introduced, along with the specific concepts and principles involved in the four key components of the marketing mix.

PSAL 2015 - Professional Selling
The main focus of this course is selling skills which are advantageous in the work force. Many of these skills are introduced through theory and practice. Learners will use these skills in virtually any profession they enter. This course introduces consultative selling techniques to develop strategies and tactics that “get, keep and grow” customers. Learners can receive a certificate from the Canadian Professional Association (CPSA) for successfully completing the “Professional Selling” course, and other specific courses in the Business Administration program.

PSAL 2121 - Selling for Success
In this course, you will walk through the sales process with a focus on client relationships. You will also learn how to grow your sales with practical skills such as solving client needs, negotiating, and closing a sale. And finally, you will gain the skills to fit into a professional sales environment.

PSAL 3015 - Professional Sales Management
Professional Sales Management examines the unique challenges faced by sales managers in Canadian organizations. It explores specific skills, models, and concepts that will help the learner improve their performance in the various areas of sales management. Learners will receive certificates from the Canadian Professional Sales Association (CPSA) for successfully completing the ‘Professional Sales Management’ course."

PSAL 3235 - Work Experience
The work experience component provides the learner with an opportunity to apply new skills and concepts appropriate for positions within the occupation. Learners will assess their own performance and be evaluated by an industry partner. Learners will identify personal outcomes they wish to attain during the work experience and will keep a journal. This is a course of 105 hours spread over three weeks.

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