Medical Office Administration

Ideas and plans are rarely successful when they are not well communicated. Through this course, students will review the fundamentals for effective English communication in the workplace and obtain an introduction to Portfolio.

This course provides students with the opportunity to further develop writing skills acquired in Communications - Workplace Foundations. The course also allows students to explore job search techniques, and is designed to assist them in the continuing development of the skills and confidence required to deliver individual oral presentations. This course is accepted toward certification with the Canadian Institute of Management (CIM). Advisement Note: A student who is able to format formal documents but who may not have successfully met the timing requirement in COMP 1103 (Document Processing I) is still eligible for admission into COMM 2215 (Communications – Workplace Applications).

This course will introduce learners to the principles of keyboarding and document processing. Practical applications will include medical forms and reports.

This course introduces the student to electronic spreadsheets including their design and creation. Formulae and functions will be used to perform calculations on the spreadsheet data providing business solutions. Students will apply formatting skills to enhance the appearance and clarity of printed spreadsheets as well as using graphs to represent spreadsheet data. This course is accepted toward certification with the Canadian Institute of Bookkeeping (CIB). This course cannot be used to fulfill an elective requirement for students in Office Administration.

This course will build upon the skills and techniques acquired in the Document Processing I course through the use of word processing to produce a variety of high-quality business documents. Practical applications will include medical forms and reports.

This course is designed to introduce the student to the field of organizational behaviour. Through this course, the student can develop an informed understanding of the components inherent in social organizations and the relationships among individuals, groups, and the organizations that contribute to an organization's effectiveness. Topics such as values, perception, ethics, conflict resolution, teamwork and diversity will be examined in order to help students become better equipped to interact with others in an organization. This course is accepted toward certification with the Canadian Institute of Management (CIM).

This course will provide learners with the skills and knowledge needed to meet the challenging demands of today's medical environment including the importance of professional ethics and confidentiality, the operation of an efficient medical office, filing and file management, preparation of financial information, and working with patients, visitors, and other health care professionals. Learners will learn the latest systems and procedures enabling them to work effectively and efficiently in a medical environment.

This course is designed to provide practical experience in entering and managing patient and physician information, and electronic records using current electronic medical office systems. Learners will learn the skills required for creating and filing patient electronic records, creating appointment lists and other documents, billing claims, dealing with reconciliations and adjudications, reviewing and printing statement files, and downloading updated files.

Through the use of classroom, lectures, and practical assignments, learners will be provided with the opportunity to prepare medical documents through the use of transcription. Learners will be exposed to various reports and formats used in preparing medical-related documents. As well, the importance of legality, confidentiality, and accuracy will be emphasized. This course builds on the previously obtained keyboarding skills, application of medical terminology, anatomy and physiology, and grammar.

This course introduces the learner to the fundamentals of anatomy, physiology and medical terminology associated with the integumentary, digestive, cardiovascular, respiratory, blood forming, lymphatic and nervous systems. Related pathology and diagnostic testing of each system will also be covered. Emphasis will be on the spelling, pronunciation, and meaning of medical terms while introducing learners to relevant Greek and Latin derivatives. As well, the structural organization of the human body will be identified, along with an introduction to pharmacology.

The Work Experience course provides learners with the opportunity to apply the skills developed within the Medical Office Administration program. Learners gain valuable experience and may receive employer references through the completion of this course.This is a course of 175 hours spread over five weeks. Learners will also benefit from a feedback session to take place at the end of the five-week period.

This course is a continuation of “Anatomy, Physiology and Medical Terminology I”, increasing the learners’ working knowledge of the fundamentals of anatomy, physiology and medical terminology. The emphasis continues to be on the spelling, pronunciation and meaning of medical terms. This course concentrates on the special senses, muscular, skeletal, endocrine, urinary, female and male reproductive systems, including sexually transmitted infections, as well as mental health. The pathology, diagnostic testing, and pharmacology of each system will also be discussed.

This course offers students an introduction to WHMIS (Workplace Hazardous Materials Information System) 1988 and WHMIS 2015. Course material provides basic knowledge in WHMIS principles that establishes a solid foundation to support workplace-specific training on the safe storage and handling of particular controlled/hazardous products. Upon successful completion of this course, students will attain basic WHMIS certification.

This course offers students an introduction to the Occupational Health & Safety (OH&S) Act of Nova Scotia, which is required by any person employed in a Nova Scotia workplace. This is a generic, introductory course that provides basic knowledge of the Act for students and is considered to be the basis from which more specific training can be given.