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Program delivery update

To ensure we can safely offer the high-quality learning you expect, we've changed how many of our programs are delivered. Please view this program's delivery option(s) under "locations & availability". Learn more about how programs will be offered

Business - Tourism

Gain solid business skills as you learn to design authentic and unique travel experiences.

Program Image
Start Date:
September
Typical Length:
2 Years
Credential:
Diploma

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Overview

Pursue your passion for adventure and travel while meeting new people and gaining the skills and experiences to succeed in the tourism industry.

Research shows that travelers are looking for more when they select a destination or plan a trip. They don't want to simply see things, they want to be engaged and immerse themselves in the experience while travelling.

Learn the processes and best practices involved in creating, developing and managing visitor experiences. You also learn strategies for providing culturally relevant customer service, while developing an understanding of solid entrepreneurial business practices – from human resources and leadership to finances and strategic marketing.

Co-operative education

  • The Business Tourism program includes a mandatory co-operative education (co-op) credit course between year one and two.
  • Co-op provides an opportunity for paid, full-time employment – in a field related to your program.
  • Our co-op program follows Co-operative Education and Work-Integrated Learning Canada (CEWIL) guidelines.
  • For more information visit Work Experience Opportunities.

Choose NSCC

  • Experiential learning is a cornerstone to this program. You'll learn through projects, simulations, excursions and many other hands-on activities.
  • Our classrooms are set up to mirror real-life tourism-working environments. Learn alongside students in our teaching and learning restaurant and get real-world experience, practical skills and knowledge you can take further.
  • Our instructors are experts and tour operators who keep in close contact with the tourism and hospitality industry, ensuring what you learn is current and relevant.
  • Small class sizes provide you with lots of one-on-one interaction, where you can apply your learning, ask questions and share.
  • You have many opportunities to network with tourism industry partners both on- and off-campus.

Other info

  • Graduates of the Tourism Hospitality program can apply for advanced standing to the second year of this program.
  • If you have food allergies and sensitivities to environmental conditions, be aware that you may be exposed to substances that may affect these sensitivities.

September 2020

Campus Location Full time/part time Delivery Availability
Akerley Campus/Online Dartmouth Full time BlendedBlended
Complete your program through courses that combine online (scheduled), and on-campus learning.
Waitlist
Kingstec Campus/Online Kentville Full time BlendedBlended
Complete your program through courses that combine online (scheduled), and on-campus learning.
Seats available

Admission requirements

  • High School Graduation Diploma or equivalent.
    • International students – High school diploma equivalency and English language requirements vary by country. View details

Program requirements

  • You're required to complete industry seminars and certifications, including Responsible Beverage Service, Basic Food Safety and Emergency First Aid, CPR Level A (or Wilderness and Remote First Aid).
    • Additional certifications may be required depending on the electives you choose.
    • There may be additional fees associated with seminars or certifications related to your electives.
  • Portfolio Development – As part of your studies at NSCC, you develop a portfolio of your work; the portfolio captures your achievements and profiles your skills to employers.

Tuition

Tuition is valid for the 2020-21 academic year. Program costs and fees (textbooks, supplies, etc.) are additional.

Tuition (Domestic):
$3,515
Tuition (International):
$11,350

Tuition, fees and program costs

In addition to annual tuition, there are program costs (books, tools, etc.) and student fees for college services, health and dental plans, your student association and parking.

View detailed program fees page(s). Please note that amounts on these pages are meant for planning purposes only. They don't represent final amounts owing.

Career options

  • Whether you seek employment with tourism operators, community or government agencies, or are interested in creating your own business to showcase your passion for experiences in Tourism, your range of career options is as varied as the industry itself. You can work in:
    • Outdoor adventure
    • Cultural and heritage tourism
    • The airline or cruise ship sector
    • Visitor services
    • Attractions
    • Craft beverage sector
  • In the next decade, Nova Scotia will need thousands of new and highly skilled employees, across all tourism sectors. The Canadian Tourism Human Resource Council (CTHRC) estimates 240,000 jobs will be available in the tourism industry by 2035. (CTHRC 2015).

Courses may include

These are some of the courses offered in this program. It is not a complete list and courses are subject to change in advance of the academic year.

ACTG 1015 - Basic Accounting for Managers
This course introduces learners to the role that accounting plays in the managerial decision making process. Learners will have an opportunity to create financial statements and learn how business decisions are influenced from a financial perspective.

BSTM 2280 - International Tourism Destinations and Trends
In this course, students will research destinations and trends to better understand how these impact travel behaviour. Emphasis is placed on where countries are located, travel itinerary planning and factors that influence international tourism.

BSTM 2300 - Community Tourism Planning
This course focuses on the skills required for creating community partnerships in tourism. The student will have an opportunity to partner with local groups to assess a community's potential for tourism development. This is a project-based course that will provide the learner with an opportunity to identify the needs and strengths of a community and research visitor experiences.

BSTM 2410 - Festival and Event Planning
In this course, students will evaluate the cultural, social and economic benefits that festivals and events have on a community or destination. Students will explore event logistics, budgeting, project management, procurement, risk management and volunteer coordination/management.

BSTM 4000 - Applied Tourism Development
This project-based capstone course allows learners to apply their accumulated skills and knowledge to develop a tourism business plan. Learners will focus on developing tourism products and/or experiences according to a destinations’ corporate strategy.

COMM 1205 - Communications - Workplace Foundations
Ideas and plans are rarely successful when they are not well communicated. Through this course, students will review the fundamentals for effective English communication in the workplace and obtain an introduction to Portfolio.

COMM 2220 - Applied Managerial Communications
This course focuses on the communication strategies necessary to manage internal and external communication systems within a tourism organization. Topics will include communication models, management communication styles and organizational approaches to successfully manage communication.

COMP 1105 - Business Computer Technology
This course provides students with an introduction to acceptable practices and uses of the computer, including the role of social media in Business. It provides the foundation for using computers that will contribute to success in both the Business Administration program and future careers. This course is accepted toward certification with the Canadian Institute of Bookkeeping (CIB).

COMP 2110 - Spreadsheets I
This course introduces the student to electronic spreadsheets including their design and creation. Formulae and functions will be used to perform calculations on the spreadsheet data providing business solutions. Students will apply formatting skills to enhance the appearance and clarity of printed spreadsheets as well as using graphs to represent spreadsheet data. This course is accepted toward certification with the Canadian Institute of Bookkeeping (CIB). This course cannot be used to fulfill an elective requirement for students in Office Administration.

ENTR 2000 - Foundations of Entrepreneurship
No matter the career path, entrepreneurial concepts and characteristics are essential to success. This course will introduce learners to foundational principles of entrepreneurship and the different context in which these principles can be applied. Topics include starting or seeking employment in a small business, recognizing different types of business structures, and identifying legal and financial considerations affecting small businesses. You will explore the value and benefits of being a business owner or an employee of an entrepreneur. This course will help you identify the expertise and resources that are needed to build your entrepreneurial spirit.

FINC 2300 - Finance for Tourism
This course is centred on the application of managerial accounting principles and techniques to enhance managerial functions. The student will examine the managerial decision making process and the interpretation of financial statements.

LEGL 1250 - Tourism Law
This course outlines Canadian law applicable to the tourism and hospitality industry. It identifies areas where there may be potential legal problems and discusses rights and liabilities relative to relationships within the tourism industry.

MGMT 2040 - Human Resource Management for Tourism
This course focuses on the critical issues that concern managers in the tourism industry. One of the greatest challenges in providing memorable experiences to guests in the tourism industry is the management of a firm's human capital. Students will explore recruiting, training, hiring, record keeping, union, compensation, job descriptors and contracts.

MKTG 2700 - Digital Marketing for Tourism
This course provides an introduction to the business of doing business online. Students will have the opportunity to critically examine various forms of marketing communications as well as gain hands-on experience in developing promotional tools. Topics will include online exploring, discussing and using current online tools and software.

SAFE 1000 - Introduction to WHMIS (Workplace Hazardous Materials Information Systems)
This course offers learners basic overview of WHMIS principles and establishes a solid foundation to support workplace-specific training on the safe storage and handling of controlled/hazardous products. Upon successful completion of the course, students receive basic WHMIS certification.

SAFE 1001 - Introduction to NS OH&S Act
This course offers students an introduction to the Occupational Health & Safety (OH&S) Act of Nova Scotia, which is required by any person employed in a Nova Scotia workplace. This is a generic, introductory course that provides basic knowledge of the Act for students and is considered to be the basis from which more specific training can be given.

TOUR 2996COOP - Cooperative Education A
Cooperative education is one of the most valuable and memorable experiences for students. Students will have opportunity to work for major companies provincially and regionally, as well as across Canada and internationally. This is a course of 425 hours spread over 15 weeks between year one and year two beginning in May.

TOUR 2997COOP - Cooperative Education B
Cooperative education is one of the most valuable and memorable experiences for students. Students will have opportunity to work for major companies provincially and regionally, as well as across Canada and internationally. This is a course of 175 hours spread over 5 weeks between year one and year two beginning in Sept.

TRHS 1000 - Introduction to Tourism
The learner will explore regional as well as global issues and trends in tourism. This exploration will begin with an examination of the Nova Scotia tourism sector, how it operates and what roles the learner may wish to pursue for further study and employment. This course will also focus on the economic, socio-cultural and environmental impact of tourism and tourism development from a national and global perspective.

TRHS 1020 - Guest Service Essentials
Tourism is a service based industry. This course is aimed at identifying and applying service techniques that consistently meet industry standards and customer needs. Service excellence is an integral part of attracting and retaining customers. Industry standards and personal management skills will be examined and applied.

TRHS 1030 - Food and Beverage Service Foundations
In this course, learners will gain a basic understanding of the principles of food and beverage operations. Using an applied approach, learners will explore service styles, bartending skills and a variety of foodservice operations.

TRHS 1040 - Introduction to Tourism Marketing
In this course, learners will explore consumer behaviour, marketing research, branding and consumer travel trends, as well as unique aspects of the tourism industry. Learners will also be introduced to marketing strategies and opportunities in the context of social media.

TRHS 1200 - Accommodations
This course is designed to provide the learner with an understanding of roles, contributions and responsibilities of the various departments in the successful operation of a hotel, resort, or inn. Learners will practice systems, procedures and communication techniques that ensure professional guest service throughout the guest cycle.

TRHS 1240 - Wine, Spirits and Beer Fundamentals
This course is an introduction to a variety of beverages and their production. Topics will include new trends in the beverage industry, wine producing regions of Nova Scotia and beyond, and food and beverage pairing.

TRHS 1250 - Leadership Essentials and Group Dynamics
In this course, you will explore the role of leadership within tourism and hospitality industries with an emphasis on strategic management. You will develop an awareness of the characteristics needed to be a successful leader. Topics will include leadership styles, group dynamics and conflict resolution.

TRHS 1260 - Nova Scotia Tourism
This course introduces the learner to Nova Scotia's environments, natural and cultural history, and their influences on provincial tourism. Using an applied learning approach, learners will also explore the principles of guiding and interpretation.

Business - Tourism Elective Course Requirement. Students must take one (1) unit from a prescribed list of courses.

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