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IT Generalist

Develop a broad, general knowledge of computer technology and IT skills.

Program Image
Start Date:
September
Typical Length:
2 Years
Credential:
Diploma

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Overview

The IT Generalist program provides you with the broad skill set needed to work in the information technology (IT) industry.

You learn fundamental IT skills in a range of areas, including network systems security, web development, programming and more. Through both core and elective courses designed to represent the IT needs of your region, the program allows you to focus on specific areas of study, depending on specific industry needs.

Graduates leave this program ready to take on a variety of entry-level positions within the IT sector.

Work experience

  • Field experience (work placement) is a mandatory credit course completed at the end of your program. It provides you with the opportunity to apply your knowledge and skills outside of the classroom.
  • Opportunities are typically unpaid and last approximately 5 weeks.
  • This program is eligible for an optional cooperative education (co-op) credit course between year one and two.
  • Co-op provides an opportunity for paid, full-time work placements that last 12 to 16 weeks.
  • Our co-op program follows Co-operative Education and Work-Integrated Learning Canada (CEWIL) guidelines.
  • For more information visit Work Experience Opportunities

Choose NSCC

  • You benefit from expert faculty who bring years of industry experience to the classroom.
  • Courses are designed to give you a well-rounded experience that parallels industry workplaces.
  • You gain practical experience and apply your skills during work terms.
  • You graduate with a portfolio that captures your skills and achievements – a definite asset in a competitive job market.
  • Continue your studies at university – This program includes courses that count towards a university degree. Find out more

Other info

  • It's recommended you have a Grade 12 math credit, but this is not a requirement for admission to the program.
  • The range of available courses varies by campus. Your Faculty Advisor and Academic Chair will assist you in ensuring all graduation requirements are met.

September 2020

Campus Location Full time/part time Delivery Availability
Burridge Campus Yarmouth Full time In-class Seats available
Strait Area Campus Port Hawkesbury Full time In-class Seats available

Admission requirements

  • High School Graduation Diploma or equivalent.
    • International students – High school diploma equivalency and English language requirements vary by country. View details

Program requirements

  • As part of your studies at NSCC, you develop a portfolio of your work; the portfolio captures your achievements and profiles your skills to employers.

Tuition

Tuition is valid for the 2020-21 academic year. Program costs and fees (textbooks, supplies, etc.) are additional.

Tuition (Domestic):
$3,515
Tuition (International):
$11,350

Tuition, fees and program costs

In addition to annual tuition, there are program costs (books, tools, etc.) and student fees for college services, health and dental plans, your student association and parking.

View detailed program fees page(s). Please note that tuition values on these pages are for 2019/20 and are meant for planning purposes only. They don't represent final amounts owing.

Career options

Graduates of this program are employed in the following positions

  • technical service representative
  • technical support advisor
  • web support – server and client side
  • general IT support for small businesses

Courses may include

These are some of the courses offered in this program. It is not a complete list and courses are subject to change in advance of the academic year.

BART 3075 - Entrepreneurship Project
This is a project based course where learners will have the opportunity to apply entrepreneurial skills and knowledge to a personal business venture whilst being advised and supported by experts and professionals. Learners will develop a business idea aligned to their area of study by applying established processes, attitudes and skills in a real world environment. This is an opportunity for learners to try things out and make mistakes in a safe and supportive atmosphere. Risk taking and innovation will be encouraged without incurring penalties for unsuccessful attempts.

COMM 1700 - Professional Practices for IT I
This course exposes learners to tools and process that support professional continuous improvement. Focused on communication, collaboration and career development, you will begin to develop the 21st century skills essential for success in the information technology industries. This course will build the foundations for professional habits and methodologies that help graduates remain current and relevant in an ever evolving profession.

COMM 2700 - Professional Practices for IT II
This course develops tools and process that support professional continuous improvement. Focused on communication, collaboration and career development, you will begin to develop the 21st century skills essential for success in the information technology industries. This course will establish professional habits, methodologies and strategies to help graduates remain current and relevant in an ever evolving profession. Learners will also begin to cultivate critical thinking skills and apply processes that support and validate professional decision making.

COMM 3700 - Professional Practices for IT III
This course develops the skills, attitudes, processes and habits required to successfully prepare for a variety of interview scenarios and the associated presentation techniques. Emphasis is on the development of a professional portfolio and the part that personal marketing plays in gaining successful, relevant employment. The course will also continue to build professional habits, methodologies and strategies to help graduates remain current and relevant in an ever evolving profession.

COMM 4700 - Professional Practices for IT IV
This course is the final in a suite of four, and as such provides learners with the skills and knowledge to curate a personal, professional portfolio in readiness for employment in the IT industry. Learners will also regularly practice and prepare for numerous interview situations and scenarios by honing the skills and techniques previously acquired. New, essential competencies are introduced focused on diversity and inclusiveness in the workplace and the challenges surrounding ethical decision making processes.

COMP 2000 - Applied Social Media
Students will explore current trends in the use of social media platforms in the workplace. They will develop the skills to assess and identify the suitability of social media platforms. This course will engage students in hands-on application of these platforms to communicate. Course content will emphasize the importance of ethical and respectful communication in building professional relationships and delivery of outstanding customer service.

DBAS 1007 - Data Fundamentals
This course introduces learners to the concept of a database management system and its role in the IT infrastructure of any business. Learners will use a database management system to develop a database and use this database to store and manipulate data. Learners will also be asked to interpret database diagrams and create database objects based on their meaning.

DBAS 1020 - Data Security
This course introduces the learner to the concept of databases. Emphasis will be placed on designing a database from requirements to logical design (i.e. ERD’s) and initial table (or equivalent) construction. Learners will learn how to build, modify and maintain a database using basic SQL syntax. Security topics discussed will include an introduction to data vulnerabilities and mitigation strategies such as SQL injection, input validation, creating data security through the proper definition of user privileges, roles and responsibilities as well as physical security issues in a data centre environment.

DBAS 2104 - Business Analysis Essentials
This course teaches the fundamental business processes that govern the operation of any business. The focus is on the tools and methodologies used by business analysts to gather information regarding those operational processes and how the gathered information is used to support strategic and tactical decision-making in the business. This fundamental understanding of the business and analysis is then used by the learners to accurately interpret the detailed business requirements that drive design and implementation of supporting IT products and services. Extensive use is made of real world case studies from the local area, including guest lectures from local business analysts. Tools and software used in the course will be chosen according to current local industry standards.

DBAS 3075 - Introduction to Statistical Learning
This course introduces learners to statistical learning, a set of tools for modelling and understanding complex datasets. It is a recently developed area in statistics and blends in with machine learning. The course presents the application of statistical learning using many methods such as the lasso and sparse regression, classification and regression trees, and boosting and support vector machines. The course concentrates more on the applications of the methods and less on the mathematical details. Labs implementing the statistical learning methods will use the popular statistical software package R.

DBAS 3200 - Data Driven Application Programming
The course will explore scenarios that dictate requirements for a wide scope of data handling issues within the application. As such, the course content will develop an awareness of the data handling capability in the programming platform. Applicability of these capabilities is then reinforced and demonstrated through resolution of the scenario issues.

INFT 2100 - Project Management
This course covers the basic theory and skills that introduce the learners to the process of effective project management and the unique challenges of Information Technology (IT) projects and methodologies.

INFT 2600 - IT International Placement
This course provides students with the opportunity to continue learning IT specific topics in an international context. The cross cultural experience, combined with IT related skill building will develop desirable industry competencies and attitudes. Students will be immersed in the culture of the host country and participate in regular class activities and collaborate with international peers.

INFT 3000 - Capstone
Learners acquire hands-on experience on a group project applying much of the material learned throughout their program. Throughout this course, learners will apply their skills to prepare and deliver technical documentation and presentations using various media platforms.

INFT 3100 - Work Experience or Industry Project
This course is a campus-based applied learning experiences which may consist of work experience, directed studies, industry projects or applied research and usually takes place in the final five weeks of the first academic year. Available options may vary from campus to campus.

INFT 4100 - Work Experience
This course is the second of the campus-based applied learning experiences for Systems Management Concentration learners which may consist of an industry work experience alone or a combination of work experience and directed studies, industry projects or applied research. It takes place in the final five weeks of the second academic year. Available options may vary from campus to campus. At least five weeks of this course must consist of an industry work experience. This is a summative experience in the context of a real-world organization.

ISEC 1005 - Cyber Crime Survey
This course introduces learners to issues related to the current state of cybercrime. Learners will explore the origins of cybercrime and its role in cyber terrorism, cyber warfare, hacktivism and traditional criminal activities. The course will describe the evolution of threats, and the motivations, methods and resources of the various threat actors. The overall objective will be to give the learners an overview of the current threat landscape created by these threat actors as well as an understanding of the effectiveness and evolution of defensive strategies.

NETW 1700 - Introduction to Networking and Security
This course introduces the models, components, functions, architecture, and structure of computer networks. The principles and Internet Protocol (IP) addressing and the fundamentals of Ethernet concepts, media and operations are introduced to provide a foundation for future courses. By the end of this course, learners will be able to build simple Local Area Networks, perform basic configurations for routers and switches, and implement IP addressing schemes.

NETW 2710 - Introduction to Cloud Computing & Server Virtualization
This course introduces the skills and knowledge required to analyze and manage server virtualization with cloud services, suitable for application in a small to medium business. The course enables learners to develop a fundamental understanding of the economic and technological factors of virtualization and cloud computing services that impact business information technology performance and optimization. Additionally, the course enables learners to comprehend the components of virtual and cloud systems (e.g. storage, resource management and sharing and the benefits of automation).

OSYS 1000 - Operating Systems - Linux
This course introduces the skills and knowledge that will enable the student to install, configure, maintain and troubleshoot a current UNIX based operating system (OS) in standalone workstation mode.

OSYS 1020 - Operating Systems Security
This course covers the fundamentals common to operating systems. The system architecture of privilege ring levels to provide security protection of kernel level programs from user level operations will be discussed. How the OS handles hardware and software resources including program execution, interrupts and memory management for standard input and standard output operation will be examined. The basic implementation of both Windows and Linux operating systems will be presented with hands on activities.

OSYS 1200 - Introduction to Windows Administration
This course is an introductory course to familiarize the learner with key topics in managing a Windows client operating system.

PROG 1400 - Introduction to Object Oriented Programming
This course is an introduction to the essentials of object oriented programming (OOP). This course provides an explanation of the paradigm on which OOP is based, and how it affects programming strategies and solutions.

PROG 1700 - Logic and Programming I
This course provides an introduction to the fundamentals of logic and computer programming, and the roles they play in creating software solutions for any problem. Logic is used to break down software instructions into manageable tasks, to allow for comprehensive problem-solving using computer code. Programming is the act of creating the detailed instructions used by computers to perform any specified task or required behaviour. This course covers the process of creating logical designs and implementing them as programmatic code to build computer software programs.

SAFE 1000 - Introduction to WHMIS (Workplace Hazardous Materials Information Systems)
This course offers learners basic overview of WHMIS principles and establishes a solid foundation to support workplace-specific training on the safe storage and handling of controlled/hazardous products. Upon successful completion of the course, students receive basic WHMIS certification.

SAFE 1001 - Introduction to NS OH&S Act
This course offers students an introduction to the Occupational Health & Safety (OH&S) Act of Nova Scotia, which is required by any person employed in a Nova Scotia workplace. This is a generic, introductory course that provides basic knowledge of the Act for students and is considered to be the basis from which more specific training can be given.

WEBD 1000 - Website Development
This course provides an introduction to website development. Emphasis will be placed on development processes, usability, and adhering to current industry standards.

WEBD 3100 - Web Design Fundamentals
Website design extends the concepts from WEBD1000 (Website Development) and APPD1001 (User Interface Design & Development). Greater focus will be placed on issues relating to graphic design utilizing Web standards. Real-world workflows for website design will be presented in individual and team projects. Image manipulation and dynamic design tools will be used to create appealing and usable sites.

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